How to fix a map error

How to fix a map error

Although we do our best to avoid errors in DUNGEONFOG, there can be situations where the map data can not be interpreted properly by our renderer and causes an error message.

Clearing the browser cache
In some instances especially after hotfixes or patches, a new editor version can require you to clear your browser cache.
  1. Reloading new cache on Google Chrome or Firefox: CTRL+SHIFT+R (or CTRL+F5)
  2. If that does not work, you might need to clear your cache manually from your browser settings. 
    Please follow these guides to do so:
    Clearing cache manually in Chrome:
    Clearing cache manually in Firefox:

If the Error is screen is not going away:
  1. Please visit and click the yellow reset browser state button. That should fix the issue.
  2. If that doesn't do the trick, you could also check if a clone of your map does open without any issues. Cloning often also fixes such issues.
  3. If however neither of the methods mentioned above solve the issue, please reach out and we'll have a look at the map object.
Don't hesitate to contact us in any regards and consider joining our discord server, if you haven't already - we and the community are glad to help there as well.

    • Related Articles

    • Map Decorations

      Map Decorations With this feature, you can set props, brushes, shapes, and text as a 'map decoration'.  This will place it above all objects including 'above wall' objects and tokens allowing you to detail and decorate your whatever needs you have. ...
    • My map is not auto-saving while I work on it

      We have an auto-save routine in place that stores every action to your browsers local database. This helps to restore your map if you need to refresh the browser, had a browser crash or are working with an unstable network connection. But to activate ...
    • Error while deleting assets

      This error can occur when you rapidly delete assets and the connection does not catch up with communication to the server. To be on the safe side: When deleting objects make sure to wait until the stage has updated before deleting the next item.
    • Map Size Tool

      Map Size Tool With the Map Size Tool you can adjust the overall grid size of your current map. To do so, simply input a positive or negative number in one of the empty slots corresponding to a side of the map you want to change and press apply. ...
    • How to: Color Grade Your Map

      Color Grading is one of our premium only features that allows you to adjust the color of your entire map on a level by level basis. Color Grading Panel Below is an image of the color grading panel, which can be found at the bottom of the screen while ...